Terms of Use

How your personal information is used, processed and disclosed

Last Updated On: 27th July, 2018

Website URL: www.monkeyfi.com

Except as specified in the Privacy Policy, Brand MONKEYFI or the parent company KNOBYTE does not rent, sell, trade or disclose your Personal Information to third parties without your prior consent. MONKEYFI or KNOBYTE may, however, use, process and disclose Personal Information to: 1. send information to customers about orders; 2. fulfill your orders; 3. process and collect your payments; 4. administer "MONKEYFI Cash" and other customer loyalty programs; 5. send you promotional marketing material about MONKEYFI services; 6. produce content for our activity feed feature; 7. customize, analyze, adjust and improve the Service to better meet your needs; 8. execute a sweepstakes, contest or other promotion; 9. enforce MONKEYFI agreements with you; 10. provide you with important administrative information regarding the Service, such as changes to this Privacy Policy and our Terms of Use, rewards and loyalty programs and other policies; 11. prevent fraud and other prohibited or illegal activities; and 12. comply with potential requests for information from law enforcement or data protection agencies.

We may use your General Information and de-identified Personal Information to prepare anonymized, aggregated data about our users ("Anonymized Data"). We may provide third parties with Anonymized Data in describing the Service to prospective partners, advertisers and other third parties, and for all other lawful purposes. As communicated to third parties, the Anonymized Data does not include any information permitting the recipient to identify, locate or contact you.

A. Third party service providers

MONKEYFI or KNOBYTE employs other companies and individuals to perform functions on our behalf, such as fulfilling orders, delivering packages, sending postal mail and e-mail, serving ads on our behalf, providing search results and links, and processing credit card payments. These third-party service providers have access to Personal Information needed to perform their functions but may not use it for any other purpose.

B. Acquisition of MonkeyFi

Information about customers is considered an asset of MONKEYFI or KNOBYTE and, as such, may be transferred to another company in the event of a merger, acquisition, reorganization, sale of all or substantially all of its assets, or the sale of an individual website owned by us, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets or to a third party as a part of such merger, acquisition, reorganization, or sale.

C. Information sharing for marketing purposes

To provide you with information about products and services that may be useful to you, we may partner with select reputable organizations whose privacy policies we believe are consistent with ours. Such organizations may include other retailers and magazine publishers. Through these arrangements, we may, with your consent, share, exchange, cross-reference and/or rent your name and mailing address. If you do not want us to do this then you can let us know by emailing us at hello@monkeyfi.com.

D. Blogs, reviews and forums

The Service also may from time to time offer publicly-accessible blogs, customer reviews or forums. Any information you provide in these areas may be read, collected and used by others who access them. To request removal of your Personal Information from blogs, customer reviews or forums, please contact us at hello@monkeyfi.com. Please note that in some cases we may be unable to remove your Personal Information.

E. Inviting others

You may choose to invite someone else to use the Service by providing his or her name and email address. You must ensure that you have permission from the individual before sharing their details with us. We may use this information to send invitations to such individuals on your behalf, to track the results of such invitation referrals, and to confirm qualifying orders attributable to your registered account. Anyone who receives an email invitation to use the Service may opt out of receiving such emails in the future by following the opt-out instructions in the email. We take commercially reasonable steps to implement all opt-out requests promptly, but those who opt out may still receive communications from us as we process the opt-out request, or as required for order processing and other purposes.

F. Conversant

We may also use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests. To opt out of our cookies used for this online advertising, please mail us at hello@monkeyfi.com

Retention of personal information

MONKEYFI or KNOBYTE retains Personal Information for the period necessary to fulfil the purposes outlined in the Privacy Policy, unless a longer retention period is required or permitted by applicable law.

Accessing and updating your personal information and preferences

A. Modifying or deleting your personal information

If you would like to modify or delete your personal information, you can do it from the customer backend which is accessible to all registered customers.

B. Changing your subscription preferences

If you tell us that you do not want us to use your personal information to contact you, MONKEYFI or KNOBYTE will respect your wishes. If you are a registered user, you may change your preferences to receive or not to receive email or other communications from us by logging in to your account and indicating those preferences on the "My Account" section of our service.

You may also instruct MONKEYFI or KNOBYTE to stop sending you emails, newsletters or other information by following the "unsubscribe" instructions provided in the email. MONKEYFI or KNOBYTE may, however, continue to use your personal information to contact you to service your account or as otherwise authorized by law. Please note that if you use more than one name or e-mail address when communicating with MONKEYFI or KNOBYTE or using the service, you may continue to receive communications from MONKEYFI or KNOBYTE to any name and/or email address not specified in yours opt-out request.